Results-driven Cloud DevOps Engineer with hands-on experience in designing, implementing, and optimizing cloud infrastructure and automated CI/CD pipelines. Proficient in leveraging Infrastructure as Code (IaC) tools like Azure Resource Manager (ARM) for scalable deployments and managing containerized applications with Docker. Demonstrated expertise in system reliability, performance monitoring, and Linux administration, coupled with strong problem-solving skills in complex technical environments. Eager to apply a robust technical skillset, including Python and Bash scripting, Git, and GitHub Actions, to drive operational excellence and accelerate software delivery for forward-thinking organizations.
Intelligent Network (IN) Engineer
Lagos, Nigeria
→
Summary
Led engineering efforts to monitor, configure, and maintain Intelligent Network (IN) platforms, ensuring continuous service availability and optimal performance for millions of subscribers.
Highlights
Managed and optimized Intelligent Network (IN) platforms, ensuring continuous service availability and optimal network performance for millions of subscribers.
Conducted proactive health checks, troubleshooting, and fault resolution on critical IN systems (prepaid, billing, VAS), significantly minimizing service downtime.
Collaborated with cross-functional teams (Core Network, Transmission, IT) to resolve network-related issues, enhancing service delivery and system reliability.
Implemented and tested service modifications and feature enhancements, ensuring compliance with business and regulatory requirements and contributing to system evolution.
Generated and analyzed system performance reports to identify trends, optimize capacity, and drive continuous improvement in service quality and operational efficiency.
Provided technical support for service migrations, upgrades, and preventive maintenance, ensuring seamless network operations and stability.
Documented comprehensive network configurations, incident reports, and resolutions, fostering knowledge sharing and operational excellence across engineering teams.
DevOps Intern
Lagos, Nigeria
→
Summary
Contributed to DevOps initiatives as an Intern, focusing on CI/CD pipeline development, cloud infrastructure automation, and system reliability within an Azure environment.
Highlights
Designed, implemented, and maintained CI/CD pipelines, significantly enhancing deployment efficiency and reducing manual intervention.
Automated cloud infrastructure provisioning using Infrastructure as Code (IaC) with Azure Resource Manager (ARM) templates, improving scalability and consistency across deployments.
Collaborated with cross-functional teams to deploy and manage Azure Virtual Machines, optimizing performance, security compliance, and achieving cost efficiencies.
Monitored, analyzed, and proactively resolved cloud infrastructure issues, reducing system downtime and improving overall reliability.
Documented technical processes, workflows, and troubleshooting guides, improving knowledge sharing and accelerating onboarding for new team members.
Administrative Secretary
Lagos, Lagos State, Nigeria
→
Summary
Managed administrative functions and optimized operational workflows for an educational institution, demonstrating strong organizational, communication, and process improvement skills.
Highlights
Streamlined administrative processes, including meeting coordination and inquiry management, enhancing communication efficiency across stakeholders.
Managed an inventory system, successfully reducing office supply shortages by 25% and improving overall operational efficiency.
Optimized vendor relations and equipment maintenance schedules, leading to a 10% reduction in operational costs.
Utilized Microsoft Office Suite to generate detailed reports and track progress, supporting data-driven administrative decision-making.
Contributed to improved staff-student relationships, resulting in a 15% increase in student satisfaction through effective communication and support.
CompTIA A+ Trainee
Lagos, Nigeria
→
Summary
Completed an intensive CompTIA A+ Trainee program, acquiring foundational skills in IT support, system maintenance, and troubleshooting, with exposure to large-scale infrastructure.
Highlights
Acquired hands-on experience in diagnosing and resolving hardware and software technical issues across diverse systems, enhancing problem-solving capabilities.
Performed comprehensive system maintenance, including operating system and application installation/configuration, ensuring optimal system functionality.
Applied IT support best practices, including user account and network troubleshooting, to maintain system integrity and user access.
Gained practical exposure to large-scale infrastructure and operational protocols through a data center tour at Rack Center, understanding critical backend systems.
Enhanced technical knowledge and practical problem-solving abilities through consistent mentorship and structured learning, building a strong IT foundation.
Teaching Assistant (NYSC-PPA)
Ogbodigbo, Delta State, Nigeria
→
Summary
Facilitated student learning and academic development, leveraging analytical and communication skills to improve educational outcomes and engagement.
Highlights
Supported over 30 students weekly, contributing to a 20% improvement in academic performance through tailored instructional methods.
Designed engaging lesson plans and materials, increasing student participation and engagement by 30%.
Provided targeted one-on-one support, leading to a 25% increase in reading proficiency among struggling students.
Mentored students in advanced courses, preparing them for tertiary education and fostering a proactive learning environment.
Implemented strategies to enhance study and learning skills, resulting in a 15% increase in homework completion rates.
Customer Support
Lagos, Nigeria
→
Summary
Provided comprehensive customer support, efficiently resolving technical inquiries and optimizing service delivery while maintaining high customer satisfaction.
Highlights
Resolved over 500 customer inquiries monthly, consistently achieving a 95% customer satisfaction rate through effective problem-solving and communication.
Improved service resolution time by 30%, significantly enhancing overall customer experience and operational efficiency.
Maintained meticulously organized records for over 1,000 customer interactions, streamlining issue tracking and contributing to efficient resolution processes.
→
B.Sc. (Second Class Upper)
Computer Science
Grade: Second Class Upper
→
Senior School Certificate Examination (SSCE)
General Studies
Issued By
Microsoft
Issued By
CompTIA
Azure, AWS (Concepts), Cloud Infrastructure Management, Cloud Migration.
CI/CD Pipelines, Infrastructure as Code (IaC), Docker, Kubernetes (Concepts), Terraform (Concepts), Git, GitHub Actions, Azure Resource Manager (ARM), Monitoring & Alerting, System Reliability, Automation.
Python (Pandas, NumPy, Matplotlib), Bash Scripting, SQL.
Linux Administration, Windows Server, Network Troubleshooting, System Maintenance.
Data Analysis, Data Visualization, Performance Optimization, Microsoft Excel, Power BI.
Critical Thinking, Problem-Solving, Effective Communication, Stakeholder Management, Attention to Detail, Time Management, Leadership, Cross-functional Collaboration.
→
Summary
Developed and implemented data analysis and visualization solutions to enhance operational efficiency and support strategic decision-making, with a focus on reliable data pipelines and reporting.